Work From Home Job For Chat Process
Work From Home Job For Chat Process @ Aegis Role : Associate/Senior Associate -(NonTechnical) Industry Type : BPO, Call Centre, ITeS Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Employment Type: Full Time, Permanent Salary : ₹ 2,50,000 - 2,75,000 P.A. Job Location: Chennai Job description Roles and Responsibilities : Comprehend and process all email and chat correspondences from customers in a timely manner Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat Complete all customer care follow-ups in a timely fashion Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service Provide alternatives & Superior customer experience on emails and chat Ability to take quick decisions and respond to customer inquiries in an appropriate manner ...